Frequently Asked Questions About Solar, Batteries & Energy Solutions

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How quickly can Stag Electrical install solar after I accept a quote?

Once you accept your quote, Stag Electrical typically schedules installation within 3 to 6 weeks. Timeframes depend on system size, network approvals, and grid requirements. Our team keeps you informed at every stage so you know exactly what to expect.

What are typical wait times for solar installation during peak season?

During peak demand periods such as spring and summer, peak season installation timeframes can extend to 6 to 8 weeks. Stag Electrical prioritises quality, safety, and compliance over volume, ensuring every system is installed correctly rather than rushed.

How does Stag Electrical handle warranty claims on panels, inverters, and batteries?

Stag Electrical acts as your single point of contact for all warranty claims. If an issue arises, you contact us directly, not the manufacturer. Our team manages diagnostics, manufacturer communication, and repair or replacement to minimise downtime and stress.

Can Stag Electrical design a solar system tailored to my energy usage?

Yes. Every system is custom-designed based on your historical energy usage, day versus night consumption, roof layout and orientation, and future plans such as EVs or batteries. We do not use one-size-fits-all system designs.

Can Stag Electrical retrofit a battery to my existing solar system?

Yes. We can assess your existing solar system and retrofit a compatible battery, provided the inverter, switchboard, and system configuration meet technical requirements. If upgrades are required, these are clearly explained upfront.

How does Stag Electrical size a battery for night-time usage?

Battery sizing is based on your average evening and overnight energy consumption, critical loads you want backed up, and future usage plans such as EVs or additional appliances. The goal is to maximise self-consumption and savings without overselling capacity.

Can Stag Electrical help me access solar rebates and incentives?

Yes. Stag Electrical assists customers with Australia-wide solar rebates, including the federal Small-scale Technology Certificates (STCs) scheme. Where available, we also help identify and apply state or regional incentives. Eligible rebates are applied correctly and, where possible, deducted upfront from your system price.

What makes Stag Electrical’s 25-year Platinum Warranty different?

Our Platinum Warranty focuses on long-term workmanship confidence, installation quality backed by proven processes, and support from a local company that will be around long-term. It is designed to protect homeowners well beyond installation day.

Are Stag Electrical’s solar panels Tier 1, and what brands do you use?

Yes. Stag Electrical installs Tier 1 solar panels from trusted manufacturers including Jinko Solar and AIKO Solar. Panel recommendations are based on your usage, roof layout, budget, and performance goals to ensure the most suitable solution for your home.

Do you have strong partnerships with reputable solar manufacturers?

Yes. We work closely with reputable Tier 1 solar equipment manufacturers, ensuring reliable product availability, strong warranty backing, and long-term support for our customers.

Do you focus on premium solar panels and inverters?

Yes. Stag Electrical prioritises premium solar panels and inverters over low-cost budget systems. This approach delivers better performance, durability, and long-term value rather than short-term price cutting.

What is the typical lifespan of solar panels in Australia?

Quality Tier 1 solar panels typically last 25 to 30 years. Most come with 25-year performance warranties, ensuring reliable power generation with minimal degradation over time.

What is the lifespan of solar batteries in Australia?

Solar batteries generally last 10 to 15 years, depending on battery chemistry, usage patterns, and system design. Proper sizing and monitoring help maximise lifespan and performance.

What battery size do you recommend for my household?

Battery sizing depends on your night-time energy usage and backup requirements. Most households install batteries between 15 kWh and 25 kWh, but the right size depends on lifestyle, future plans, and whether you want to maximise self-consumption or cover critical loads.